Orders are usually processed within 1-2 days and are shipped about soon after. Please give it up to 10 days for your order to arrive. However, in most cases your package should arrive within a 4 business days.
Your order status can be checked on the Track Order page of our website. After processing your order, please allow for an additional business day to receive a shipping confirmation with your tracking ID number. Simply insert your ID tracking number to our Track Order page and find the location and shipping time of your package. Of course, if you have issues tracking your order, contact us at info@vitadulce.com and we'll gladly assist with the tracking of your order.
For all purchases, if the package is unopened and still in its original condition, then we will gladly accept all returns and process refunds accordingly. However, if the package is opened and missing contents from the original package then we cannot accept returns. Understood there are circumstances that we accept as to whether the packaged goods were contaminated in anyway pre-seal and, or damaged. In those cases, we gladly issue refunds with proof or evidence with no need to send the package back to our base.
Currently, all our products are available at out online site via Vita Dulce. We have hundreds of partnerships with hotels all over the United States and International, most famously found at The Beverly Hills in L.A and The Oasis Resort in Palm Springs. We currently do not hold any brick and mortar stores, but are base and facility is run internationally from New York to L.A.
Vita Dulce is a sweets and candy distribution site for international clients. Our partnership with the best luxury known candy and sweets industries including but not limited to Mayana Chocolate and The Cookie Department allow us to market a multi-million dollar industry selling in bulk to international hotels and restaurants. We have even gone far to become sole suppliers to industries like Marshal's, T-J Max and various other boutique shops. Our long partnership with our famous friends allows us to sell discounted luxury goods for less than what they're worth on official industry sites. Now, for the first time, we're opening out candy shop to the public, allowing consumers to search through our catalog and order individually.
